Terms of Purchase

Last Updated: September 2, 2026

At Mirvorazay, we aim to provide customers with a straightforward, secure, and dependable online shopping experience. These Terms of Purchase describe the rules that apply to orders, payments, pricing, shipping, cancellations, and other purchase-related transactions completed through our website.

By submitting an order through Mirvorazay, you agree to these Terms of Purchase together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website.

1. Currency

All purchases made through Mirvorazay are charged in United States Dollars (USD).

Unless expressly indicated otherwise, all prices displayed on our website, during checkout, and in your order confirmation are stated in USD.

When a payment method or bank account uses another currency, your financial institution or payment provider may apply exchange rates, international transaction charges, or other fees. Mirvorazay is not responsible for charges imposed by your bank, card issuer, PayPal, or another payment provider.

2. Accepted Payment Methods

We provide customers with convenient and secure ways to pay.

Available payment options may include:

• PayPal

• Major credit cards

• Major debit cards

• Apple Pay

• Google Pay

• Other payment methods shown during checkout

Payment options may differ depending on your geographic location, device, or payment service provider.

Every transaction remains subject to authorization and approval by the relevant payment provider.

3. Pricing

We take reasonable steps to keep the prices displayed on our website accurate.

Product prices may be revised at any time without advance notice. However, after an order has been successfully submitted and accepted, the amount shown in the applicable order confirmation will apply to that purchase.

Promotions, discount offers, and coupon codes may have separate conditions and cannot necessarily be combined unless expressly stated otherwise.

4. Taxes, Duties & Additional Charges

Applicable taxes may be calculated at checkout according to your delivery location and relevant legal requirements.

International shipments may also be subject to customs duties, import taxes, brokerage charges, or other fees assessed by local authorities.

Unless checkout specifically states otherwise, these additional charges remain the responsibility of the customer.

5. Order Placement

When you submit an order, you confirm that:

• All information provided by you is accurate and complete

• You have authorization to use the payment method selected

• Your billing and shipping details are correct

• You agree to pay the full amount presented at checkout

After your purchase has been submitted, you may receive an order confirmation by email.

Receiving an order confirmation does not automatically mean that the order has received final acceptance or has already been shipped.

6. Order Acceptance

Mirvorazay may accept, decline, restrict, or cancel an order when there is a reasonable basis to do so.

Such circumstances may include:

• An item becoming unavailable

• Incorrect pricing or product listing information

• Problems authorizing payment

• Suspected fraudulent or unauthorized transactions

• Inaccurate customer or delivery information

• Orders that do not comply with our policies

If we cancel an order after payment has already been successfully processed, the appropriate amount will be returned to the original payment method.

7. Payment Authorization

Your chosen payment method may be authorized or charged at the time your order is submitted.

If payment is declined, reversed, or otherwise cannot be completed successfully, we may be unable to process the order.

Mirvorazay is not responsible for delays resulting from payment processors, banks or financial institutions, or inaccurate payment details submitted by the customer.

8. Product Suitability, Recommendations & Responsible Use

Certain products available through Mirvorazay may be intended for particular users, purposes, environments, or age groups.

Customers should carefully review product descriptions, recommendations, warnings, instructions, and other product information before purchasing or using an item.

Certain products may contain small components or require responsible adult supervision during use.

Customers, parents, or guardians are responsible for deciding whether a particular product is appropriate for the age, abilities, circumstances, and intended needs of the person who will use it.

9. Product Safety

We encourage customers to read and follow all usage instructions and safety information supplied with each product.

Products should be used only for their intended purpose.

Where a product requires supervision, or where supervision would reasonably be appropriate, it should be used under the supervision of a responsible adult.

10. Order Changes & Cancellations

We begin preparing orders as quickly as reasonably possible after they are submitted.

If you would like to modify or cancel an order, please contact us at:

support@mirvorazay.com

Requests should be submitted as soon as possible after completing your purchase.

We cannot guarantee that an order can still be modified or canceled after processing or fulfillment has started.

Orders that have already been shipped generally cannot be canceled and may instead need to be returned after delivery in accordance with our Return & Refund Policy.

11. Shipping

All orders are subject to the terms of our Shipping Policy.

Processing and delivery periods may differ depending on product availability, shipping destination, carrier operations, customs procedures, and other circumstances outside our reasonable control.

Any shipping or delivery timeframe provided is an estimate and is not guaranteed.

12. Order Tracking

Once tracking details become available, they will normally be sent to the email address associated with your order.

Tracking systems may require additional time to display updated information after the shipping label has been generated.

13. Returns & Refunds

Eligible purchases are covered by our 30-day return policy.

All returns must satisfy the requirements described in our Return & Refund Policy.

When a refund is approved, it will generally be returned to the original payment method after the returned product has been received and inspected.

Your bank or payment service provider may require additional processing time before the refunded amount appears in your account.

14. Optional Checkout Services

Mirvorazay may make optional services such as Shipping Protection or Tipping available during checkout.

Participation in these services is entirely voluntary and is not required in order to complete a purchase.

These optional services are included only when they are selected during checkout.

Please review our Shipping Protection & Tipping Policy for further details.

15. Product Availability

All merchandise remains subject to availability.

We may restrict quantities, discontinue certain products, or revise availability at any time without prior notice.

If a product becomes unavailable after your order has already been submitted, we may contact you regarding available alternatives or refund the amount paid for the unavailable item.

16. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, colors, dimensions, usage recommendations, and other relevant information accurately.

However, an item's appearance may differ slightly because of lighting conditions, photography, display settings, manufacturing revisions, or similar factors.

Minor variations that do not materially affect the product's normal use or functionality may not be considered defects.

17. Fraud Prevention

To help protect both customers and our business, transactions may be reviewed for signs of fraud or unauthorized activity.

We may request additional details when reasonably necessary to verify an order before it enters fulfillment.

Orders that cannot reasonably be verified may be delayed or canceled.

18. Chargebacks & Payment Disputes

If you encounter an issue relating to an order, please contact us first at:

support@mirvorazay.com

We will make reasonable efforts to address legitimate concerns involving orders, payments, delivery, or refunds directly.

Opening a chargeback while an existing refund or customer service request is still being processed may extend the resolution period.

Nothing stated in this section restricts any rights available to you under applicable law or through your payment service provider.

19. Limitation of Purchase

Products sold through Mirvorazay are primarily intended for personal or household use unless expressly stated otherwise.

We may restrict or cancel quantities that reasonably appear to have been ordered for unauthorized resale, commercial redistribution, fraudulent activity, or another improper purpose.

20. Changes to These Terms

We may revise these Terms of Purchase periodically to reflect changes to our business operations, payment options, policies, legal obligations, or services.

The most recent version will be published on our website together with the applicable updated effective date.

21. Contact Us

If you have questions concerning an order, payment, purchase, or these Terms of Purchase, please contact us:

Email: support@mirvorazay.com
Phone: (857) 666-8684
Website: https://mirvorazay.com
Company: XHW Hong Kong Limited
Address: UNIT 3A-8,12/F, KAISER CENTRE, NO 18 CENTRE STREET, SAI YING PUN, HONG KONG